Terms of Service

Effective Date: January 1, 2025

Overview

Welcome to VCOS AI. These Terms of Service ("Terms") govern your access to and use of our venture capital operating system platform, website, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree with these Terms, you may not access or use the Services. We reserve the right to update these Terms at any time, and your continued use of the Services constitutes acceptance of any modifications.

Eligibility

To use our Services, you must meet the following eligibility requirements:

  • Age: You must be at least 18 years old and have the legal capacity to enter into binding contracts
  • Authorization: If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms
  • Compliance: You must not be prohibited from using the Services under applicable laws or regulations
  • No Prior Termination: Your account must not have been previously terminated by us for violation of these Terms

By using the Services, you represent and warrant that you meet all of these eligibility requirements.

Account Registration

To access certain features of our Services, you must create an account:

Account Creation

  • Provide accurate, complete, and current information during registration
  • Maintain and promptly update your account information
  • Choose a secure password and keep it confidential
  • Notify us immediately of any unauthorized access or security breaches

Account Security

You are responsible for:

  • All activities that occur under your account
  • Maintaining the confidentiality of your login credentials
  • Any losses or damages resulting from your failure to protect your account

Account Termination

We reserve the right to suspend or terminate your account if we suspect fraudulent, abusive, or illegal activity, or if you violate these Terms.

User Responsibilities

As a user of our Services, you agree to:

  • Compliance: Comply with all applicable laws, regulations, and these Terms
  • Accurate Information: Provide truthful and accurate information
  • Professional Conduct: Use the Services in a professional and ethical manner
  • Data Protection: Protect sensitive information and respect confidentiality
  • Reporting: Report any bugs, vulnerabilities, or suspicious activity
  • Updates: Keep your software and browser up to date for optimal security

Acceptable Use Policy

You agree not to use the Services to:

Prohibited Activities

  • Violate any laws, regulations, or third-party rights
  • Transmit harmful code, viruses, or malware
  • Attempt to gain unauthorized access to our systems or user accounts
  • Interfere with or disrupt the Services or servers
  • Use automated tools to access the Services without permission (bots, scrapers)
  • Impersonate others or misrepresent your affiliation
  • Harass, abuse, or harm other users
  • Engage in fraudulent, deceptive, or manipulative practices

Content Restrictions

  • Post or transmit illegal, defamatory, or obscene content
  • Infringe upon intellectual property rights of others
  • Share confidential information without authorization
  • Upload content that contains malicious code or links

Enforcement

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account, as well as legal action if warranted.

Intellectual Property Rights

Our Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, and design, are owned by VCOS AI or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or create derivative works of our content
  • Reverse engineer, decompile, or disassemble our software
  • Remove or alter any copyright, trademark, or proprietary notices
  • Use our trademarks or branding without written permission

Your Content

You retain ownership of any content you upload or create using the Services ("User Content"). By using the Services, you grant us a limited, non-exclusive, royalty-free license to use, store, and process your User Content solely to provide the Services to you.

You represent and warrant that:

  • You own or have the necessary rights to your User Content
  • Your User Content does not infringe on third-party rights
  • Your User Content complies with these Terms and applicable laws

Service Availability and Modifications

Service Uptime

We strive to maintain high availability of our Services, but we do not guarantee uninterrupted or error-free operation. The Services may be subject to:

  • Scheduled maintenance and updates
  • Emergency repairs and security patches
  • Technical difficulties or outages beyond our control

Modifications to Services

We reserve the right to:

  • Modify, update, or discontinue any features or functionality
  • Change pricing or subscription plans with advance notice
  • Impose limits on certain features or restrict access to parts of the Services

We will make reasonable efforts to notify you of material changes, but we are not liable for any modifications or discontinuations.

Payment Terms

Free Services

Certain features of our Services, including the term sheet generator and MOU generator, may be available for free. We reserve the right to convert free features to paid features with advance notice.

Paid Services

For paid features and subscriptions:

  • Pricing: All fees are in U.S. dollars unless otherwise stated
  • Billing: Subscription fees are billed in advance on a recurring basis (monthly or annually)
  • Payment Methods: We accept major credit cards and other payment methods as indicated
  • Auto-Renewal: Subscriptions automatically renew unless you cancel before the renewal date
  • Taxes: You are responsible for any applicable taxes, duties, or fees

Refunds and Cancellation

  • You may cancel your subscription at any time through your account settings
  • Cancellations take effect at the end of the current billing period
  • Refunds are provided on a case-by-case basis at our discretion, except where required by law
  • No refunds are provided for partial months or unused features

Data Ownership and Confidentiality

Your Data

You retain all ownership rights to your data, including deal flow information, investor data, and documents created using the Services. We do not claim ownership of your data.

Confidentiality

We understand that you may share sensitive business information through the Services. We commit to:

  • Treat your data as confidential and proprietary
  • Implement appropriate security measures to protect your data
  • Not disclose your data except as required by law or with your consent
  • Use your data only to provide the Services to you

Data Portability and Deletion

You have the right to:

  • Export your data from the Services at any time
  • Request deletion of your data upon account termination
  • Receive your data in a structured, machine-readable format

Please refer to our Privacy Policy for more details on how we handle your data.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION.

Limitation of Damages

IN NO EVENT SHALL VCOS AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cap on Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, our liability will be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless VCOS AI, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any laws, regulations, or third-party rights
  • Your User Content or any content you submit through the Services
  • Any fraudulent, negligent, or willful misconduct by you

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense.

Termination

Termination by You

You may terminate your account at any time by contacting us at aakash@vcosai.com or through your account settings.

Termination by Us

We may suspend or terminate your account immediately, without notice, if:

  • You violate these Terms or our policies
  • You engage in fraudulent or illegal activity
  • Your account poses a security risk
  • You fail to pay applicable fees
  • We are required to do so by law

Effect of Termination

Upon termination:

  • Your right to access and use the Services immediately ceases
  • We may delete your account and data in accordance with our retention policies
  • You remain liable for any outstanding fees or obligations
  • Provisions that by their nature should survive termination (including confidentiality, indemnification, and limitation of liability) will continue to apply

Dispute Resolution

Informal Resolution

Before filing a formal claim, you agree to contact us at aakash@vcosai.com and attempt to resolve the dispute informally. We will work in good faith to resolve any concerns.

Binding Arbitration

If we cannot resolve a dispute informally, you agree that any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

Arbitration terms:

  • Arbitration will be conducted in Delaware, United States, or remotely via video conference
  • The arbitrator's decision will be final and binding
  • Each party will bear its own costs, unless otherwise awarded by the arbitrator
  • You agree to waive your right to a jury trial and to participate in class actions

Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights or confidential information.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or related to these Terms (except for arbitration as described above) shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the jurisdiction of such courts.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

  • We will update the "Effective Date" at the top of this page
  • We will notify you via email or a prominent notice on the Services
  • We will provide at least 30 days' notice for material changes that affect your rights

Your continued use of the Services after the effective date of the updated Terms constitutes acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Services and terminate your account.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

Questions or Concerns?
If you have any questions about this policy or our practices, please contact us.
aakash@vcosai.com